{"id":38,"date":"2020-02-10T11:51:45","date_gmt":"2020-02-10T11:51:45","guid":{"rendered":"https:\/\/www.mcrsafetyeurope.com\/blog\/?p=38"},"modified":"2020-02-10T11:51:45","modified_gmt":"2020-02-10T11:51:45","slug":"online-ordering-simplified-for-your-corporate-prescription-protective-eyewear-program","status":"publish","type":"post","link":"https:\/\/www.mcrsafetyeurope.com\/blog\/online-ordering-simplified-for-your-corporate-prescription-protective-eyewear-program\/","title":{"rendered":"Online ordering simplified for your corporate prescription protective eyewear program."},"content":{"rendered":"\n

Historically, managing a prescription safety spectacle programme has been perceived as complicated, time consuming or the system just too clunky. On top of this loads of paperwork flying around, no trace-ability (which is now a requirement of the PPE regulation)<\/em>, lack of visibility and no controls. All too common with a paper-based eyewear service. I can even throw in issues with been hit with expensive opticians\u2019 fees and not even knowing if your employee has even been to the optician to get their safety glasses. Only knowing when the employees has received their prescription safety glasses once the invoice arrives from your PPE distributor. <\/p>\n\n\n\n

Does this sound all too familiar? Is one of these issues screaming out to you?<\/p>\n\n\n\n

Can all these issues really be resolved by using MCR Safety\u2019s online prescription eyewear solution? We strongly believe the answer is yes<\/strong>.<\/p>\n\n\n\n

Back in 2013 we looked at all these common problems and\ndecided we needed a game changer which is online, paperless and simple. So, we\ndeveloped EyeTicket.<\/p>\n\n\n\n

\"EyeTicket<\/figure><\/div>\n\n\n\n

EyeTicket is our paperless online prescription safety\nglasses ordering solution. In three<\/strong> simple steps an order is raised for\nyour employee. You don\u2019t even need to be face-to-face with your employee. You\ncould even manage multiple sites from one location.<\/p>\n\n\n\n

  1. Select Safety or DSE glasses <\/li>
  2. Enter Employee Details<\/li>
  3. Select Optician<\/li><\/ol>\n\n\n\n

    How does that compare to your prescription safety order? Simple? This online process completely replaces the traditional paper order form. Instead your employee will receive either a text message or email confirmation, the green option. All your employee needs to do is book an appointment with their chosen optician, make the visit and show the optician the confirmation. The optician will do the rest.<\/p>\n\n\n\n

    At key stages, everyone involved in the order process (you, the employee and optician)<\/em> is kept in the loop by email or text message. \u00a0<\/p>\n\n\n\n

    When are notifications sent out?<\/p>\n\n\n\n

    1. When an EyeTicket is raised<\/li>
    2. Once the optician completes the EyeTicket, this\nincludes tracking information<\/li>
    3. Finally, when the order is despatched from our\noptical lab <\/li><\/ol>\n\n\n\n

      The benefits from receiving notifications are<\/p>\n\n\n\n

      1. You know your employees have visited the optician<\/li>
      2. You can see what safety glasses your employee has ordered<\/li>
      3. You know when the safety glasses have been dispatched from our optical lab<\/li>
      4. Anyone can track the order<\/li><\/ol>\n\n\n\n

        Traditionally with a paper-based service, you wouldn\u2019t know if\nthe employee has received their prescription safety glasses until you receive\nthe invoice. <\/p>\n\n\n\n

        Eyewear Profile<\/strong><\/h5>\n\n\n\n

        EyeTicket gives you greater control over product selection\nand cost. Using \u201cEyewear Profiles<\/strong>\u201d you can define which eyewear frames,\nlenses and coatings your organisation will pay for. Effectively setting the\nparameters to what can be invoiced. This also assists the optician when\ncompleting the eyewear order for your employee. <\/p>\n\n\n\n

        If an item isn\u2019t permitted e.g. anti-reflective coating,\nthen the optician would select to request authorisation for the item. This\nwould automatically place the order on hold for authorisation. This offers\nflexibility for exceptional cases and stops any toing and froing between the\noptician, MCR and the employer. With a paper-based service this slows<\/em> down the process and increases\nadministration for all involved.<\/p>\n\n\n\n

        Prescription safety glasses with no unauthorised items on\nthe order, will enter directly into our optical lab for manufacture. This\nresults in faster deliveries. <\/p>\n\n\n\n

        All protective eyewear orders placed<\/em>\nvia EyeTicket will be made and dispatched within 3 working days<\/em>. With less complex orders such as single\nvision lenses, we can make and despatch the same day. Our aim is to always have\nour wearers with their eyewear in the shortest possible time. We understand\nthat in many working environments the wearer must not be without up to date\nsafety glasses. <\/p>\n\n\n\n

        History, Tracking and Traceability<\/strong><\/h5>\n\n\n\n

        Every EyeTicket raised is traceable from start to finish.\nThis includes tracking your orders all around our optical lab and back to the\noptician. With the updated PPE Regulation 2016\/425, traceability is<\/em> paramount. <\/p>\n\n\n\n

        Employees are provided with a tracking ID so they can track\ntheir own orders without having to contact you or the optician. One <\/em>less reason for you to be contacted and\ndistracted.<\/p>\n\n\n\n

        Your complete order history for your corporate eyewear plan\nis kept securely in one place and is accessible at the click of a button and at\nany time. No need to print and file any more spectacle paper order forms. You\ncan even use our advanced search options to find any previous orders. <\/p>\n\n\n\n

        Why not download our IOS or Android app to keep on top of\nyour eyewear program?<\/p>\n\n\n\n

        Best of all should an employee leave the company, you can\nquickly access their open EyeTicket order and cancel it. Preventing that\nemployee from trying to get their prescription safety glasses at the company\u2019s\nexpense. Something that would not be possible with a paper order form. A bit of\nextra security.<\/p>\n\n\n\n

        Orders are transparent with EyeTicket. The system seamlessly\nintegrates you, the PPE distributor, the optician and MCR Safety. Everyone can see\nthe same orders in real-time. It\u2019s like having your own optical lab at the\nclick of a button. This is only made possible by the fact we have our own\noptical lab. Better still, why don\u2019t you come and visit our optical lab to see\nwhat it\u2019s about? <\/p>\n\n\n\n

        Advanced Reporting<\/strong><\/h5>\n\n\n\n

        Do you know when your employees are due a new sight test or\nnew eye protection? Does this mean continually checking paperwork or relying on\nthe employee coming to you? <\/p>\n\n\n\n

        At the beginning of every month we will email you a summary\nof every EyeTicket from the previous calendar month. If you require more\nregular reports, we can provide daily and weekly reports.<\/p>\n\n\n\n

        To keep on top of who is due a new sight test or new\nprescription safety glasses, we will email you a monthly report to cover this.\nWe understand in some industries like aerospace, it is important that sight\ntests are conducted at regular periods and these reports are designed to assist\nyou with this process. We will never notify the employee that they are due a\nnew sight test or spectacles.<\/p>\n\n\n\n

        When does an order become an official order?<\/strong><\/h5>\n\n\n\n

        This is a question we get ask frequently. The only time an\nEyeTicket becomes an official order is at the point the optician completes the\nEyeTicket. Any time before this the EyeTicket can be cancelled at no expensive.<\/p>\n\n\n\n

        How is all this possible?<\/strong><\/h5>\n\n\n\n

        At MCR Safety, we develop all our own web services and own\nour own optical lab. This allows us to combine our web systems with our\nmanufacturing, which gives you all these features of EyeTicket. Yes, you could\npay a web developer to create a web service like ours but without the optical\nlab it is difficult to replicate what we have developed.<\/p>\n\n\n\n

        As we develop our own services, we are able to make quick\nand efficient modifications to support our customers evolving prescription\nsafety eyewear needs.<\/p>\n\n\n\n

        Interested in Using EyeTicket?<\/strong><\/h5>\n\n\n\n

        Please contact our sales team for a no obligation demonstration of the service. EyeTicket is a free service to all our prescription safety and DSE customers. <\/p>\n\n\n\n